Outbound payments:
Inbound payments:
Please wire the funds to this IBAN or instruct your partners / colleagues to make payment. Please make sure they spell your name / company name correctly. Transfer among EU PAY users or transfer between accounts will not activate your account.
For payments from IBANs starting with a country code GB to IBANs starting with a country code DE or vice versa, please use the OWT (Outgoing Wire Transfer) form.
EU PAY requires their customers to maintain a certain monthly balance in their payment accounts. Failing to comply with the monthly average balance or MAB rules - or minimum balance rules - attracts penalty charges applicable to the customer.
Below are the MAB thresholds:
Personal Accounts:
Merchant Accounts:
Payments made to EU PAY virtual IBANs are stored in a network of stable European banks. Our customers' funds are also ringfenced, safeguarded against losses and will never be reinvested by us.
We will not process payments on the following dates:
All customers are required to pre-Advise EU PAY Ltd. of all individual incoming payments, equal or above 50,000 Eur to ensure that such funds may be credited to accounts. The pre-Advice should be clear and concise, and provide the following information relating to each incoming payment:
As we are not the remitter of these funds, to locate the funds a trace would need to be initiated from the remitting side. Please, note that the credit of funds depends on the payment method in which the remitter sent them. You can wait until close of business to see if the funds credit your account, and if they don’t we suggest you contact the remitter.
You may use our Services only for lawful purposes.
You may not use our Services:
We do not provide our Services to businesses or support transactions which involve:
We don't have the system for monitoring and analysis of financial transactions and algorithms for processing information identifying suspicious transactions initiated by / to the following countries so the payments from / to the countries below will be rejected / not-processed
You can use your account to receive and make SEPA payments and Target-2 payments as long as your bank is reachable via Target- 2
To make a transfer (via SEPA/SWIFT etc.) a customer must provide:
For payments from IBANs starting with a country code GB to IBANs starting with a country code DE or vice versa, please use the OWT (Outgoing Wire Transfer) form.
We support incoming payments / outgoing payments to the following exchanges only:
Before an inbound payment is credited or an outgoing payment is executed you will be requested to submit a short description of your business model and information relating to sending and receiving wallets.
We will impose extra charge of 0.5% on any crypto-related transaction.
We impose limits for how much you can deposit and withdraw to / from your account. The limits are listed below:
We support the following currencies - CAD, CZK, EUR, GBP, HRK, HUF, PLN, RON.